Shipping Policy
Last updated: September 3, 2026
Free freight
We offer free freight on all orders over $500 shipped within the continental United States. The B200 Wood Chipper qualifies for free freight.
Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery time
Most customers receive their order within 3–7 business days after shipment, depending on location. Delivery to remote or rural addresses may take longer.
Carrier and tracking
Large equipment ships via freight carrier. We email tracking information and carrier contact details as soon as your order ships.
Delivery requirements
Freight deliveries require an adult signature and a safe, accessible delivery location. The carrier will contact you to schedule a delivery appointment.
Damaged shipments
Inspect your shipment before signing. Note any damage on the delivery receipt and contact us immediately at contact@excavapro.shop or 734-603-3310.
